Logistics Coordinator
Genalco Springfield
Logistics Coordinator
Full Time • Genalco Springfield
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Profit sharing
- Training & development
About Genalco
Genalco is a leading supplier of construction equipment attachments and industrial products, serving contractors, municipalities, and service providers across New England. With a reputation built on reliability, responsiveness, and deep product knowledge, we help our customers keep their operations running smoothly and efficiently.
Role Description
The Logistics Coordinator is a full-time, on-site role based in Springfield, MA. This position is responsible for coordinating daily logistics activities, including managing inbound and outbound shipments, tracking orders, and ensuring timely delivery of products to customers and branch locations. The role also includes interacting with customers, vendors, and internal teams to resolve shipping issues, clarify delivery requirements, and ensure a smooth flow of products. The Logistics Coordinator will work closely with warehouse and sales staff to align logistics operations with customer needs and overall business objectives.
Responsibilities
- Coordinate daily truck schedules, deliveries, and branch transfers
- Dispatch drivers and support daily logistics operations
- Schedule LTL shipments and provide freight quotes
- Investigate and resolve shipping, transfer, and inventory discrepancies
- Receive incoming product and report shortages, damages, and receiving errors
- Review and resolve order and transfer issues within our ERP system
- Support inventory accuracy through spot checks and transaction research
- Input RMAs, warranty claims, and vendor credit requests
- Assist the sales team with delivery-related issues and shipment preparation
- Maintain accurate product and operational data
Qualifications
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Proficiency with Microsoft Outlook, Teams, Excel, and other Microsoft 365 applications
- Experience with shipping, logistics, warehouse operations, inventory control, or distribution preferred
- ERP experience preferred (Epicor Prophet 21 a plus)
- Construction or Industry experience preferred
What We're Looking For
- A proactive problem-solver who enjoys investigating issues, coordinating solutions, and keeping operations running smoothly. The ideal candidate is detail-oriented, resourceful, and comfortable working across multiple departments, vendors, and branch locations to resolve challenges and improve operational efficiency.
Our History
In the beginning, there was Gene and Al.
The year was 1947. WWII had recently been won, our vets had returned home, “Near You” by Francis Craig was the year’s #1 song – and Genalco’s future was taking shape in an Everett, MA garage. It was there that Albert (Al) Hruby heard the call of a resurgent America and began relining brake drums for construction equipment Together with his partner Eugene (Gene) Herman, the business expanded rapidly and moved to a new location in Needham. They decided to call their partnership the Gene and Al Company – but their printer had other ideas, running with promotional material branded Genalco.
And a New England tradition was born.
For over 77 years Genalco has led the way in the construction supply business, innovating products like the rotary asphalt cutter and working with key suppliers to develop countless more.
While many companies say their people make the difference, at Genalco our people are our business. Since 1947, Genalco has been a family business, always ready to be there for you, standing behind our products…and your success.
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